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Contact information

Last Updated: September 16, 2026

We’re here to help. If you have questions about your order, shipping, returns, refunds, products, or anything else related to Pure Supply Shop, please contact us using the information below.

Customer Support

Phone: (908) 656-5760

Email: support@puresupplyshop.com

Our customer support team will make reasonable efforts to respond to inquiries as quickly as possible during normal business days.

For questions regarding an existing order, please include your full name and order number so we can assist you more efficiently.

Mailing Address

Pure Supply Shop
100 Enterprise Drive, Suite 301
Rockaway, NJ 07866
United States

Please note that this address is our business mailing address. Returns should not be sent to this address unless you have received return instructions from Pure Supply Shop. Unauthorized returns may be delayed or may not be accepted.

For return authorization and instructions, please contact support@puresupplyshop.com before sending any merchandise.