Privacy Policy

Last Updated: September 11, 2026

This Privacy Policy describes how Pure Supply Shop (“Pure Supply Shop,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit puresupplyshop.com (the “Site”), use our services, make a purchase, or otherwise communicate with us (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” means you as a user of the Services, whether you are a customer, website visitor, or another individual whose information we collect.

Please read this Privacy Policy carefully. By using our Services, you acknowledge that we process your personal information as described in this Privacy Policy, subject to your rights under applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, Services, legal requirements, or for other operational or regulatory reasons.

When we update this Privacy Policy, we will post the revised version on the Site and update the “Last Updated” date above. We may take additional steps to notify you when required by applicable law.

How We Collect and Use Your Personal Information

To provide our Services, we may collect personal information about you from a variety of sources. The information we collect depends on how you interact with Pure Supply Shop.

We may use the information we collect to:

• Process and fulfill your orders
• Provide and improve our Services
• Communicate with you regarding your account or purchases
• Provide customer support
• Process returns and refunds
• Personalize your shopping experience
• Send marketing and promotional communications where permitted
• Detect and prevent fraud or other unauthorized activity
• Comply with applicable legal obligations
• Enforce our policies and terms
• Protect Pure Supply Shop, our customers, and others

Personal Information We Collect

“Personal information” generally means information that identifies, relates to, describes, or can reasonably be associated with you.

Depending on how you interact with our Services, we may collect the following categories of information.

Information You Provide Directly to Us

Information you provide to Pure Supply Shop may include:

• Contact information, such as your name, mailing address, email address, and telephone number.
• Order information, such as your name, billing address, shipping address, email address, telephone number, products ordered, and payment confirmation.
• Account information, such as login credentials and other information associated with your customer account.
• Shopping information, such as products you view, purchase, place in your cart, or save.
• Customer service information, including information you provide when contacting us regarding an order, return, product, or other question.
• Reviews and other content you choose to submit through the Services.

You may choose not to provide certain information. However, doing so may prevent you from using certain features of our Services or completing a purchase.

Information We Collect Automatically

When you use our Site, we may automatically collect certain information about your interaction with the Services (“Usage Data”).

We and our service providers may use cookies, pixels, web beacons, and similar technologies (“Cookies”) to collect information such as:

• Device information
• Browser information
• IP address
• Network information
• Pages and products viewed
• Referring websites
• Shopping activity
• Cart activity
• Interactions with advertisements
• Interactions with emails
• General information about how you navigate and use the Site

We use this information to operate the Site, understand how customers use our Services, improve the shopping experience, conduct analytics, prevent fraud, and, where permitted, provide relevant advertising.

Cookies

Like many online stores, Pure Supply Shop uses Cookies and similar technologies to operate and improve our Site.

Cookies may be used to:

• Keep items in your shopping cart
• Remember your preferences
• Maintain account sessions
• Analyze Site traffic and performance
• Understand how visitors use our Site
• Personalize your shopping experience
• Measure advertising performance
• Provide relevant advertising where permitted by law

Because our store is powered by Shopify, Shopify and its service providers may also use Cookies and similar technologies in connection with the operation of our store.

You can control Cookies through your browser settings and, where available, through privacy or cookie controls provided on our Site.

Blocking certain Cookies may cause some features of the Site to function incorrectly or become unavailable.

Information We Receive From Third Parties

We may receive personal information from third parties that assist us in operating Pure Supply Shop, including:

• Shopify, which powers our online store
• Payment processors
• Shipping and fulfillment providers
• Fraud prevention providers
• Analytics providers
• Advertising and marketing platforms
• Email and SMS service providers
• Customer service providers
• Product review platforms
• Other technology and service providers

Payment processors may collect information such as your payment card information, billing address, and other information necessary to process your transaction.

Pure Supply Shop does not need to receive or store your complete payment card information when payments are processed by third-party payment processors.

Information received from third parties will be handled in accordance with this Privacy Policy and applicable law.

How We Use Your Personal Information

Providing Products and Services

We use personal information to provide our Services, including to:

• Process payments
• Fulfill orders
• Arrange shipping
• Send order and shipping notifications
• Process returns and refunds
• Maintain customer accounts
• Respond to customer service inquiries
• Allow customers to submit product reviews
• Provide other features of the Services

Marketing and Advertising

We may use personal information for marketing and promotional purposes, including sending promotional communications by email, SMS, or other permitted methods.

We may also use information regarding your interactions with our Site to personalize our Services and advertising.

You may unsubscribe from promotional emails at any time using the unsubscribe link contained in those emails.

If you opt out of promotional communications, we may still send transactional or service-related communications regarding your account, orders, returns, or other transactions.

SMS Communications

If you choose to receive text messages from Pure Supply Shop, we may use your telephone number and related information to provide those communications.

We may share information necessary to provide SMS services with vendors that assist us in delivering text messages, such as messaging platforms and telecommunications providers.

We do not sell your SMS opt-in or consent information to third parties for their independent marketing purposes.

Security and Fraud Prevention

We may use personal information to detect, investigate, prevent, or respond to fraudulent, illegal, unauthorized, or malicious activity.

If you create an account, you are responsible for protecting your login credentials. Please contact us if you believe your account has been compromised.

Customer Service

We use personal information to respond to questions, provide customer support, resolve issues, and maintain our relationship with our customers.

How We Disclose Personal Information

We may disclose personal information to third parties when reasonably necessary to operate our business and provide our Services.

Recipients may include:

• Shopify and other technology providers
• Payment processors
• Shipping and fulfillment providers
• Customer support providers
• Data analytics providers
• Advertising and marketing partners
• Email and SMS providers
• Fraud prevention and security providers
• Product review platforms
• Professional advisers
• Government authorities when legally required

We may also disclose information:

• When you request or consent to the disclosure
• To fulfill and deliver your order
• In connection with integrations or third-party services you choose to use
• To our affiliates or related companies
• In connection with a merger, acquisition, financing, restructuring, bankruptcy, sale of assets, or other business transaction
• To comply with applicable laws, subpoenas, court orders, or other legal obligations
• To enforce our agreements and policies
• To protect the rights, property, or safety of Pure Supply Shop, our customers, or others

Targeted Advertising and Data Sharing

Depending on the advertising and analytics services we use, certain disclosures of personal information for targeted or cross-context behavioral advertising may be considered a “sale,” “sharing,” or “targeted advertising” under applicable U.S. state privacy laws, even when Pure Supply Shop does not receive money in exchange for the information.

Where required by applicable law, you may have the right to opt out of these activities.

We will provide applicable privacy choices or opt-out mechanisms as required by law.

User-Generated Content

Our Services may allow customers to submit product reviews or other user-generated content.

If you submit information to a public portion of our Site, that information may become publicly available and may be viewed by other people.

Please consider carefully what personal information you choose to make publicly available.

Pure Supply Shop is not responsible for how third parties may use information you voluntarily make public.

Third-Party Websites and Links

Our Site may contain links to websites, social networks, payment services, or other online platforms operated by third parties.

Pure Supply Shop does not control these third-party websites and is not responsible for their privacy, security, content, or practices.

We encourage you to review the privacy policies and terms of any third-party service you use.

Children's Privacy

Pure Supply Shop's Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information.

If you are a parent or guardian and believe that a child has provided personal information to us, please contact us using the information provided below.

We do not knowingly sell or share the personal information of individuals under 16 where prohibited by applicable law.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, operate our business, comply with applicable legal obligations, resolve disputes, prevent fraud, and enforce our agreements.

The retention period may vary depending on the type of information, why it was collected, and applicable legal requirements.

When personal information is no longer reasonably necessary for a legitimate business or legal purpose, we may delete, anonymize, or otherwise dispose of it in accordance with applicable law.

Security

We maintain reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or electronic storage system is completely secure. Accordingly, we cannot guarantee absolute security.

You are responsible for protecting your account credentials and should contact us promptly if you believe your account has been compromised.

Your Privacy Rights and Choices

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These may include:

• Right to Access or Know: You may have the right to request information regarding the personal information we maintain about you.
• Right to Delete: You may have the right to request deletion of certain personal information.
• Right to Correct: You may have the right to request correction of inaccurate personal information.
• Right to Data Portability: You may have the right to receive certain personal information in a portable format.
• Right to Opt Out of Sale, Sharing, or Targeted Advertising: Where applicable, you may have the right to opt out of certain uses or disclosures of personal information for targeted advertising or activities legally defined as a sale or sharing.
• Right to Limit Certain Uses of Sensitive Personal Information: Where applicable, you may have the right to limit certain uses or disclosures of sensitive personal information.
• Right to Withdraw Consent: Where processing is based on your consent, you may have the right to withdraw that consent.
• Right to Appeal: Certain jurisdictions may provide a right to appeal a decision we make regarding a privacy request.

These rights are not absolute and may apply differently depending on your state or country of residence.

We will not discriminate against you for exercising privacy rights provided by applicable law.

We may need to verify your identity before processing certain requests.

Where permitted by applicable law, you may also designate an authorized agent to submit a request on your behalf. We may require appropriate documentation confirming that person's authority.

Global Privacy Control

Where required by applicable law, we recognize qualifying Global Privacy Control (GPC) signals as requests to opt out of applicable sale, sharing, or targeted advertising activities for the browser or device sending the signal.

Browser “Do Not Track” signals may not be recognized unless required by applicable law.

U.S. State Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable comprehensive consumer privacy laws.

Depending on your state and whether the applicable law applies to Pure Supply Shop, these rights may include access, correction, deletion, portability, and the ability to opt out of certain sales, sharing, targeted advertising, or profiling.

Pure Supply Shop will process qualifying privacy requests in accordance with applicable law.

Health-Related Information

Because Pure Supply Shop sells health, nutrition, supplement, beauty, and personal-care products, information about the products or categories you browse or purchase could potentially reveal or allow inferences regarding health or wellness interests.

Certain jurisdictions may provide additional protections for information considered “consumer health data.”

Where applicable law requires consent or provides additional rights regarding the collection, use, or disclosure of consumer health data, Pure Supply Shop will comply with those requirements.

We do not intend our Services to collect medical records or information for the purpose of providing medical diagnosis or treatment.

International Users

If you access Pure Supply Shop from outside the United States, your personal information may be transferred to, stored in, or processed in the United States or other countries where our service providers operate.

Data protection laws in those jurisdictions may differ from those in your country of residence.

Where required by applicable law, we will use appropriate mechanisms for international transfers of personal information.

Complaints

If you have concerns or complaints regarding how Pure Supply Shop handles your personal information, please contact us using the information below.

Depending on where you live, you may also have the right to appeal our response or lodge a complaint with an applicable privacy or data protection authority.

Contact Us

If you have questions regarding this Privacy Policy, our privacy practices, or would like to exercise an applicable privacy right, please contact us:

Pure Supply Shop
Email: support@puresupplyshop.com
Website: puresupplyshop.com
Mailing Address:
100 Enterprise Drive, Suite 301
Rockaway, NJ 07866
United States